Welcome to PahenLoo! By using our website, you agree to comply with the following terms and conditions. Please read them carefully before placing an order or accessing our services.
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General Overview
- PahenLoo is an online e-commerce platform serving customers in Pakistan.
- By accessing or using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
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Products and Pricing
- All prices listed on our website are in Pakistani Rupees (PKR).
- We strive to provide accurate product descriptions and pricing, but errors may occur. In case of an error, we reserve the right to cancel or amend your order.
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Orders and Payments
- Orders are confirmed only after payment is received.
- We accept payments via cash on delivery (COD), bank transfers, and other available payment gateways listed on our website.
- If your payment fails or is flagged as suspicious, your order may be delayed or canceled.
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Shipping and Delivery
- We deliver across Pakistan with standard shipping timelines displayed during checkout.
- Shipping charges, if applicable, will be clearly mentioned at the time of order placement.
- Delays caused by unforeseen circumstances, such as weather or logistics issues, are not the responsibility of PahenLoo.
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Returns and Refunds
- We offer a return policy for defective or damaged products as per our Return Policy guidelines.
- Refunds will be processed after verifying the returned product’s condition and receipt.
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Privacy Policy
- Your personal information is handled with care and protected under our Privacy Policy.
- We do not share your data with third parties without your consent.
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Prohibited Activities
- Misuse of the website, including fraudulent orders or hacking attempts, is strictly prohibited.
- Any such activity may result in the suspension or banning of your account.
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Liability Limitations
- PahenLoo is not responsible for any direct, indirect, or incidental damages arising from the use of this website.
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Changes to Terms
- We reserve the right to update or change these Terms of Service at any time. Changes will be posted on this page, and your continued use of the website indicates your acceptance of the updated terms.
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Contact Information
- For any queries or issues, please contact our support team at support@pahenloo.com or via our Contact Us page.
By using PahenLoo, you agree to these terms. Thank you for choosing us for your shopping needs!